De- Ice Program Coordinator

De- Ice Program Coordinator
Thunder Bay OR Sioux Lookout
Full Time
As per Schedule
Ground Operations
Anticipated Start Date
Anticipated Training Start
Deadline To Apply
September 15,2022

Job Summary

The De-ice Co-Ordinator manages the overall De-Icing requirements for Wasaya Airways. The De-ice Co-Ordinator will oversee all De-Ice training programs to ensure they meet regulatory and safety standards and ensure all relevant personnel are trained accordingly. All tasks are to be performed to regulated standards and in accordance with all company safety policies, practices, and procedures. The De-ice Co-Ordinator must also ensure that station operations are efficient and consistent. The De-Ice Co-Ordinator will work with the Company Operations Manager, suppliers, and third-party suppliers to ensure compliance. The position will be based out of Sioux Lookout or Thunder Bay but will require regular travel to our other bases. Travel will be provided by Wasaya and will occasionally include overnight stays.

Duties and Responsibilities

1.Ensure the safety and security of flight operations through oversite and management of Wasaya’s Ground Icing Program.

2. Perform all tasks related to inventory, ordering and quality control for the company’s Ground Icing Program storage sites ensuring a constant supply of de-ice and anti-ice fluids (Type 1 and 4). This includes ensuring fluid quality control.

3. Managing the company De-Icing equipment. Responsible for scheduling/coordinating upkeep, servicing and repairs of Company ground de-ice equipment including coordination with Wasaya GSE (Ground Support Equipment) staff.

4. Report to the Operations Manager and liaise with Base Managers and Northern Agents Manager to ensure that the Company Ground Icing Program complies with the regulations, Wasaya’s Company Policies and Procedures.

5. Assist in the maintenance and development of Wasaya’s company policies and procedures.

6. Prompt reporting within the Emergency Response and/or Safety Management System of all Company accidents, injuries, and incidents.

7. Ensure daily servicing/quality checks and applicable standards, techniques and procedures are being adhered to.

8. Ensure all applicable staff that have duties within the Ground Icing Program are trained in accordance with Company Policy and regulations.

9. Audit all company De-ice sites to ensure program effectiveness.

10. Review industry standards and provide options and concepts to Senior Management to meet future company de-ice needs including input on future capital requirements.

11. Liaise with Base Managers and SOCC Manager to ensure a safe On Time Performance.

12. Develop, deliver, and process quotations and sales to de-icing customers.

13. Liaise with and assist the Finance department with the invoicing of de-ice services.

14. Develop, Build and Maintain long-term relationships with new and existing customers.

15. Perform and uphold Wasaya’s Customer Care Commitments to both internal and external customers

16. Any other duties as assigned

Skills and Qualifications

Must be able to work with minimal supervision

▪ Demonstrated ability to operate material handling equipment including forklift truck

▪ Able to communicate both verbally and in writing

▪ Basic mathematical skills

▪ Able to work efficiently as a part of a team as well as independently

▪ Computer literacy, including working skills of Excel and e-mail

▪ Attention to detail in all areas of work

▪ Good organizational, time management and prioritizing skills

• Excellent customer service and communication skills

• Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments • Solid negotiation, conflict resolution, and people management skills

• Excellent teamwork and team building skills

• Extensive knowledge of Windows applications is preferred

• Strong problem-solving skills

• Able to identify key issues; creatively and strategically overcome internal challenges or obstacles

• Effective attention to detail and a high degree of accuracy

• High level of integrity, confidentially, and accountability

• Ability to work independently in a busy environment

• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment

• Able to work well under pressure

• Able to deal with people sensitively, tactfully, diplomatically, and professionally always


• Ability to lift or move up to 70 lbs.; Repetitively

• Manual dexterity

• Overtime as required

• Some travel may be required

• Hazards associated with trade

• May be exposed to loud noise, dust, fumes, and oils

• Indoor and outdoor work is required

• Position is based in Thunder Bay or Sioux Lookout with travel to all company stations


If you are interested in this position, please submit your resume and cover letter to:

Human Resources
Wasaya Airways LP
201 kelner Place 
Thunder Bay, ON P7J 1H9
Fax: (807) 789-1645