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Refusal Of Shipments
Cargo Agents Shall Refuse Any Consignment Based On The Following;
- When customer refuses to fill out “cargo acceptance questionnaire”
- If it is not properly packed and/so may cause damage to the aircraft
- If it is not packed according to the applicable packaging requirements (e.g for dangerous articles, live animals, etc.)
- If the shipment is damaged
- Non payment
Acceptance Of Shipments
- Shipments tendered to Wasaya Airways LP will be subject to a maximum one hour cut-off.
- Shipments of dangerous goods, as described in the IATA dangerous goods regulations must be tendered not less than 2 hours prior to scheduled departure of the flight on which space has been reserved.
- Shipments may travel either prepaid or charge to an approved Wasaya Airways LP account.
- Confirmed on-line (Wasaya Airways LP connecting flights only) connections will be provided, (except for dangerous goods).
Handling Procedures
- Shipper or agent tenders shipment to the cargo office a minimum of one hour prior to flight departure, (two hours for dangerous goods).
- Shipment weight is checked against the reservation. if shipment weight is in excess of the amount reserved, one of the following alternatives would be taken:
- If space is still available on the requested flight, the whole shipment including excess would be confirmed.
- If space is not available for the excess, then only the weight originally reserved would be moved on the flight requested. the remaining part would be documented onto a new air waybill and moved either as general or a freight seat (shipper’s choice) on the next available flight.
- If the excess cannot be separated from the rest of the shipment, (e.g. a single piece shipment), then the whole shipment will not be accepted as a freight seat on the requested flight. however, it could be accepted as general cargo or confirmed as a freight seat on the next available flight.
- If no advance reservations have been made, space would have to be confirmed before accepting the shipment.
- The shipping document must be marked freight seat and the requested flight/date must be documented on the air waybill.
- Pieces of the shipment are to carry a freight seat label marked with the flight and date reserved and cross references the reservation number.
- If required, ramp connections will be provided and coordinated by the origin station.
- Shipments are to be identified on baggage carts to facilitate loading on the ramp.
Dangerous Goods Acceptance Hours
- Dangerous goods shipments will be processed Monday through Friday between 10:00am to 3:00pm.
- Dangerous goods shipment will only be loaded on the next available flight, if shipment is processed two hours prior to departure time.
Cargo Locations
Thunder Bay
317 Hector Dougall Way
Thunder Bay, ON
P7E 3N9
Cargo Office:
807.476.1895
Cargo Fax:
807.475.5865
Hours of Operation
| Monday to Friday | 7:00 am – 5:30 pm |
| Saturday to Sunday | Closed |
Sioux Lookout
21 Airport Road
PO Box 1348
Sioux Lookout, ON P8T 1B8
Cargo Office:
807.737.7124
Cargo Fax:
807.789.1614
Hours of Operation
| Monday to Friday | 6:00 am – 5:00 pm |
| Saturday to Sunday | Closed |
Pickle Lake
6 Airport Road
PO Box 308
Pickle Lake, ON P0V 3A0
Cargo Office:
1-833-927-3165. (Option 1)
Cargo Fax:
807.928.2595
Hours of Operation
| Monday to Friday | 6:00 am – 5:00 pm |
| Saturday | 8:00 am – 4:00 pm |
Red Lake
2508 Hwy 105
PO Box 188
Cochenour, ON P0V 1L0
Cargo Office:
1-833-927-3165 (Option 2)
Cargo Fax:
807.662.1144
Hours of Operation
| Monday to Friday | 8:00 am – 4:30 pm |
| Saturday to Sunday | Closed |