Cargo Agent

Cargo Agent
Sioux Lookout
Full Time
As per Schedule
Ground Operations
Anticipated Start Date
As soon as possible
Anticipated Training Start
Deadline To Apply
Until Filled

Job Summary

The Cargo Agent accurately enters all freight shipments into the computer database, produces loads for all cargo aircraft and contacts customers regarding all aspects of freight shipments.

Duties and Responsibilities

  1. Identify problems and make recommendations towards solutions
  1. Ensure excellent customer care when handling customer calls/inquiries, accepting cargo.
    • collecting payment; providing quotes and in any other customer situations
  2. Contact customers regarding incoming freight, required purchase orders or monies due in a professional and courteous manner
  3. Accurately produces all freight loads for company aircraft according to the prescribed aircraft weight and balance prior to scheduled departure times
  4. Maintain accurate records of all incoming and outgoing freight
  5. Accurately enter all incoming freight into freight tracking computer software system
  6. Cargo acceptance and inventory control
  7. Assist with tracking of delayed baggage
  8. Complete Daily Sales Reports and any other required paperwork
  9. Follow company policies and procedures when accepting dangerous goods
  10. Perform daily facility opening and closing procedures
  11. Perform and uphold Wasaya’s Customer Care Commitments to both internal and external customers

Skills and Qualifications



  • High school diploma or equivalent is an asset
  • Valid driver’s license






  • Demonstrated ability to operate material handling equipment including forklift truck
  • Able to communicate both verbally and in writing.
  • Basic mathematical skills
  • Knowledge of filling out waybills is an asset
  • Able to work efficiently as a part of a team as well as independently
  • Computer literacy, including working skills of Excel and e-mail
  • Attention to detail in all areas of work
  • Good organizational, time management and prioritizing skills
  • Must be able to work with minimal supervision




  • Ability to communicate in Oji-Cree or Ojibway
  • Previous shipping and receiving experience is an asset
  • Knowledge of filling out waybills is an asset





  • Ability to lift up to 70 lbs; Repetitively
  • Manual dexterity
  • Overtime as required
  • Weekend work may be required
  • Travel may be required
  • Hazards associated with trade
  • May be exposed to loud noise, dirt, oil and fumes
  • Proof of Vaccination




If you are interested in this position, please submit your resume and cover letter to:

Human Resources
Wasaya Airways LP
201 Kelner Place 
Thunder Bay, ON P7E 6V3
Fax: (807) 475‐9681