Wednesday, June 19, 2013
Change of Plans
Please be aware that, in the interest of flight safety, passengers under the influence of alcohol will not be permitted to board Wasaya Airways' aircraft.
Information about what can and can not be brought on board passenger aircraft from the CATSA website is available this link.
Transport Canada information pertaining to baggage and DANGEROUS GOODS can be found at the Transport Canada website at the following link: http://www.tc.gc.ca/eng/civilaviation/standards/commerce-dangerousgoods-regoverview-passlugg-menu-1574.htm
Checked Baggage Allowance:
Passenger’s name and address must be affixed to all pieces of luggage. Wasaya's free baggage allowance is 2 pieces of checked-in baggage and one piece of carry-on, the total of which may not exceed 70 pounds (31.8 Kg). Excess charges will be assessed on any piece exceeding these limits by the Wasaya Airways Agent. Excess baggage will be accommodated on a space-available basis. Dimensions of any one piece should not exceed special handling requirements and individual items must not weigh more than 50lbs. Any Free Baggage allowance includes one carry-on piece which should not exceed 10 lbs, and which must fit under the seat. The maximum combined weight of all pieces accepted as checked baggage will be 100 lbs per fare-paying passenger (70lbs free, 30lbs excess). Baggage over this limit must be shipped as cargo.
Cabin Baggage Allowance:
Limit of one (1) regulation sized piece, not exceeding 6” in height or width and 4 kilograms (10 pounds) per ticketed passenger. Any items exceeding these limits will have to be checked and will be subject to excess charges if applicable.
Excess baggage will be assessed at the applicable rate per pound to the destination of the guest's itinerary. Excess baggage is deemed space available, but will be priority over regular air freight.
Wasaya Airways' maximum liability for lost or damaged luggage is $ 250.00 CAD per person, per incident. Wasaya Airways assumes no liability for fragile, valuable or perishable articles. Guests will be asked to complete a Luggage Liability Release form upon checking in these items. Please inform us of any loss or damage to luggage within 24 hours of arrival to your destination.
Live Animals and household pets.
Due to the lack of temperature control in the rear cargo hold of the B1900D and PC12 aircraft a limited liability release waiver must be completed by the shipper of all animals. Temperatures can drop well below freezing in these areas even though the passenger cabin is comfortable. Due to the changing altitude temperatures, the waiver is required all year round.
· Arrangements must be made at least 24 hours in advance, (the shipper being responsible for making the arrangements)
· Animals should be odorless, harmless and inoffensive
· Animals must be properly caged (for the animals safety)
· Cages must be leak proof
· Pet owners are completely responsible for the live animal
· Live animals will not be checked beyond point of transfer to another carrier
· Pets may not be interlined (to another carrier) Shipper is responsible for rechecking the animal in with the other carrier and should check with the other carrier on any conditions of carriage.
· Pets are limited to one per cage.
Contact Wasaya directly for further information regarding the shipment of live animals.
Full Fares are available for purchase at anytime. Payment is due 48 hours after booking and fares are non-refundable; however, they may be used for credit towards a future flight with Wasaya Airways. Changes and cancellations are complimentary. Credit files are created for the remaining fare and will expire after one year.
Best Fares are available for purchase 1, 3, 7, or 10 days in advance of your travel dates. Payment is due 48 hours after booking, and fares are non-refundable; however, they may be used for credit towards a future flight with Wasaya Airways. Changes and cancellations are subject to a minimum $25.00 change fee (plus tax) and any difference in fare, per person. Credit files are created for the remaining fare and will expire after one year. Best Fare seating is limited. Guests with Best Fare seats may be wait-listed on an earlier flight for same day travel only, without additional charge.
Refunds are not available. Credit files are created for any remaining balance of funds subject to the change and cancellation fees.
Travel for Elders and Children on Wasaya Airways
According to Transport Canada regulations, arrangements must be made in advance for children travelling alone. Unaccompanied children must be checked-in by a parent or assigned guardian and must be met at destination by a parent or assigned guardian. Children under six years of age will not normally be accepted for unescorted travel. Please contact a Reservation Agent for additional information.
Discounts for Elders are available on all regular fares and special fares are available for children. Discounts may be limited on some promotional and seat sale specials.
Youth Standby Reservations
Liability Respecting Passengers
Service for Persons with Special Needs
Wasaya Airways offers service for passengers with disabilities or that require additional assistance. At the time of booking, please advise our Passenger Service Agent, so that your needs may be addressed on an individual basis.
Wasaya Airways offers reduced bereavement fares for those who need to fly due to the death of an immediate family member.
Eligibility to travel includes immediate family members who are defined as Spouse, Parent, Child (including adopted), Brother, Sister, Daughter In-Law, Son In-Law, Mother In-Law, Father In-Law, Grandparent or Grandchild.
Passengers travelling under bereavement travel are required to provide a Death Certificate or Funeral Director's statement to the check-in agent on the return portion of their trip. Please contact a Passenger Service Agent at 1.877.492.7292 for additional information and possible restrictions.
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