Wasaya Airways
Wasaya Agent Login
Wednesday, June 19, 2013
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Check-in Time
All passengers must check-in at their departure station at least 45 minutes prior to departure with the Wasaya Airways Agent.   Travelling guests who have not checked in 20 minutes prior to the scheduled aircraft departure will be deemed as a no-show guest and their seat re-sold.

Change of Plans
Should your reservation no longer be required because of a change in your plans, please let Wasaya Airways know.  Someone may be waiting for a cancellation to make an important trip.

Denied Boarding
To ensure on-time departure for our travelling guests, it is important that passengers observe the above check-in times in order that they are not denied boarding.

Please be aware that, in the interest of flight safety, passengers under the influence of alcohol will not be permitted to board Wasaya Airways' aircraft.

Information about what can and can not be brought on board passenger aircraft from the CATSA website is available this link.

Baggage Information:


Transport Canada information pertaining to baggage and DANGEROUS GOODS can be found at the Transport Canada website at the following link:  http://www.tc.gc.ca/eng/civilaviation/standards/commerce-dangerousgoods-regoverview-passlugg-menu-1574.htm

Checked Baggage Allowance:

Passenger’s name and address must be affixed to all pieces of luggage. Wasaya's free baggage allowance is 2 pieces of checked-in baggage and one piece of carry-on, the total of which may not exceed 70 pounds (31.8 Kg). Excess charges will be assessed on any piece exceeding these limits by the Wasaya Airways Agent. Excess baggage will be accommodated on a space-available basis. Dimensions of any one piece should not exceed special handling requirements and individual items must not weigh more than 50lbs. Any Free Baggage allowance includes one carry-on piece which should not exceed 10 lbs, and which must fit under the seat. The maximum combined weight of all pieces accepted as checked baggage will be 100 lbs per fare-paying passenger (70lbs free, 30lbs excess). Baggage over this limit must be shipped as cargo.

Cabin Baggage Allowance:

Limit of one (1) regulation sized piece, not exceeding 6” in height or width and 4 kilograms (10 pounds) per ticketed passenger.  Any items exceeding these limits will have to be checked and will be subject to excess charges if applicable.

Excess Baggage

Excess baggage will be assessed at the applicable rate per pound to the destination of the guest's itinerary.  Excess baggage is deemed space available, but will be priority over regular air freight.

Baggage Liability

Wasaya Airways' maximum liability for lost or damaged luggage is $ 250.00 CAD per person, per incident.  Wasaya Airways assumes no liability for fragile, valuable or perishable articles.  Guests will be asked to complete a Luggage Liability Release form upon checking in these items.  Please inform us of any loss or damage to luggage within 24 hours of arrival to your destination.

Live Animals and household pets.
Wasaya Airways will accept household pets such as Dogs or Cats for carriage as checked baggage to all our destinations but not as part of the free baggage allowance.  A handling fee is charged as extra handling is required.  Kennels are not to be accepted as part of the free allowance.  If pets are not in suitable approved containers, they will be refused carriage.  Wasaya will accept pets on a space available basis only.

Due to the lack of temperature control in the rear cargo hold of the B1900D and PC12 aircraft a limited liability release waiver must be completed by the shipper of all animals.  Temperatures can drop well below freezing in these areas even though the passenger cabin is comfortable.  Due to the changing altitude temperatures, the waiver is required all year round.

·          Arrangements must be made at least 24 hours in advance, (the shipper being responsible for making the arrangements)

·          Animals should be odorless, harmless and inoffensive

·          Animals must be properly caged (for the animals safety)

·          Cages must be leak proof

·          Pet owners are completely responsible for the live animal

·          Live animals will not be checked beyond point of transfer to another carrier

·          Pets may not be interlined (to another carrier)  Shipper is responsible for rechecking the animal in with the other carrier and should check with the other carrier on any conditions of carriage.

·          Pets are limited to one per cage.

Contact Wasaya directly for further information regarding the shipment of live animals.

Onboard Service
Wasaya Airways is a non-service airline and meals or drinks are not offered for our passengers travelling on our scheduled service flights.  Please note that our aircraft do not include any washroom facilities on board.

Fare Information
Whether you need to travel today, or tomorrow, Wasaya Airways provides Full Fare and Best Fare options for greater flexibility and economy.  Remember, the earlier you book, the more you can save with our best fares!

Full Fares

Full Fares are available for purchase at anytime.  Payment is due 48 hours after booking and fares are non-refundable; however, they may be used for credit towards a future flight with Wasaya Airways.  Changes and cancellations are complimentary.  Credit files are created for the remaining fare and will expire after one year.

Best Fares

Best Fares are available for purchase 1, 3, 7, or 10 days in advance of your travel dates.  Payment is due 48 hours after booking, and fares are non-refundable; however, they may be used for credit towards a future flight with Wasaya Airways.  Changes and cancellations are subject to a minimum $25.00 change fee (plus tax) and any difference in fare, per person.  Credit files are created for the remaining fare and will expire after one year.  Best Fare seating is limited.  Guests with Best Fare seats may be wait-listed on an earlier flight for same day travel only, without additional charge.

Refunds

Refunds are not available.  Credit files are created for any remaining balance of funds subject to the change and cancellation fees.

Travel for Elders and Children on Wasaya Airways
Children are defined as under twelve years of age and Elders are defined as sixty-five years of age or older.  Proper identification may be required to verify age.  Infants are defined as under two years of age.  Infants travel with a parent or assigned guardian and will sit on the lap of the parent or guardian.  Infants travel at no charge.

According to Transport Canada regulations, arrangements must be made in advance for children travelling alone.  Unaccompanied children must be checked-in by a parent or assigned guardian and must be met at destination by a parent or assigned guardian.  Children under six years of age will not normally be accepted for unescorted travel.  Please contact a Reservation Agent for additional information.

Discounts for Elders are available on all regular fares and special fares are available for children.  Discounts may be limited on some promotional and seat sale specials.

Youth Standby Reservations
Wasaya Airways offers standby reservations for youth under the age of 25.  A standby reservation is not confirmed until check-in and is a first come, first-serve basis only.  Guests with a standby reservation must be at the airport at check-in time in order to be assigned an available seat.

Surcharges
An insurance surcharge, fuel surcharge, and Nav Canada surcharge will be added to some fares and will be applied in addition to all other fares and/or fees.  An additional AIF (Airport Improvement Fee) may be applied in some airports and is directly charged to your reservation.  Currently Sioux Lookout and Red Lake apply this charge to departing passengers.  Individual airports charge different fee amounts and will be reflected on your itinerary.  This fee is collected by the airline and remitted to the airport authority.

Liability Respecting Passengers
The liability of the carrier in respect of the death or injury to a passenger carried for the hire and reward when the injury, whether resulting in death or not, is sustained during the operation of flight while embarking or disembarking, or at any time while the passenger is aboard the aircraft, is limited to the sum of $300,000.00

Service for Persons with Special Needs

Wasaya Airways offers service for passengers with disabilities or that require additional assistance. At the time of booking, please advise our Passenger Service Agent, so that your needs may be addressed on an individual basis.

Bereavement Fares

Wasaya Airways offers reduced bereavement fares for those who need to fly due to the death of an immediate family member. 

Eligibility to travel includes immediate family members who are defined as Spouse, Parent, Child (including adopted), Brother, Sister, Daughter In-Law, Son In-Law, Mother In-Law, Father In-Law, Grandparent or Grandchild. 

Passengers travelling under bereavement travel are required to provide a Death Certificate or Funeral Director's statement to the check-in agent on the return portion of their trip.  Please contact a Passenger Service Agent at 1.877.492.7292 for additional information and possible restrictions.
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